PS Core & IP/MPLS Performance - Manager.

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Job Description

• Provide  Network Performance Report To Ensure Visibility To Network Performance,
• Escalation And Follow Up On The Core PS And IP/MPLS Domains Exception To Drive Restoration Of Service
• Carry Out Capacity Monitoring/Reporting Of IP Network, (MPLS, Switches, Routers, And Security Devices – Firewalls, IPS Etc.),  PS Core Network Elements; (SGSN, GGSN, SASN, SAPC, Etc. ) Multimedia And Internet Services Platforms And Interfaces (WAP Gateway, DNS, AAA/Radius, Internet Upstream Capacity) Ensuring Capacity Constraints Are Avoided  And Available Capacity Efficiently Distributed
• Perform Usage Trend Analysis For PS And IP Network Elements And Connecting Interfaces And  Use This To  Provide A Guide To Capacity Forecasting  And Planning
• Analysis Of Trend Of Mobility And Session Management Reports For Performance Anomalies/Exceptions; Escalate To Responsible Teams And Make Recommendation For Optimal Performance.
• Coordinate Routine Parameter Audit And Consistency Checks On PS Core Nodes (Including  QoS And PCRF Application Audit) To Ensure Consistent Parameter Setting To Ensure Improved Network Quality
• Monitor PS Core And IP/MPLS Network Elements With The Aim Of Identifying Poor Performance And Escalating/Follow Up With Responsible Stakeholders To Improve Performance And Give Customers Desired Experience.
• Coordinate KPI Improvement Recommendations To Ensure Timely Intervention In The Case Of Perceived Degradation On PS Core And IP/MPLS Nodes Performance.
• Monitoring The Data Network Traffic And Observe Various Trends To Detect Any Potential Bottlenecks In Advance And Engage Relevant Departments To Facilitate Its Avoidance
• Ensure Provision Of Regular Performance Report To Management
• Collate And Analyze Performance Data Against Defined Parameters And Ensure Proper Monitoring Of Performance Through Data Gathering And Statistical Reports. 
• Ensure Tests And Procedures Are Carried Out, Evaluated And Properly Understood And Ensure Product Modifications Are Investigated. 
• Audit KPI Definition And Formula Across The  Technologies 
• Analyze The Performance KPI And Utilization Evolutions,  And Make Recommendation For Improvement And Efficient Use
• Provide An Internal Network Quality And Audit Function Allowing Independent And Objective Performance Analysis Of The Network And Its Impact On The Business Including Commercial Promotion/Activity  Impact Analysis

• Identify Changes To Performance Framework As A Result Of  New Technology, Design Or Processes, Understand  Implication Of Such Changes And  Ensure Alignment With Performance Strategy By Incorporating New KPIs To Deliver Optimal Customer Experience
• Monitor Network Implementations And Changes Pre /Post Implementation Ensuring Minimal Disruption To Service Performance, Availability And Quality
• Monitor And Benchmarks Network KPIs Driving Optimum Performance In The PS Core And IP Networks
• Multi - Technologies – 2G, 3G, LTE Etc.
• Multi  - Vendor – Huawei, Ericsson, ZTE
• Multi Services – Data, Voice,  VAS
• Service And Technology Convergence- Voice Data, VOIP, EPC Etc.
• MS Environment
• Multi-Layer  Analysis Of Performance
• Technology Evolution Path For GSM– 2.5G/3G (GPRS, UMTS)
• Value Added Services And Time To  Market
• Maintain Highest Standards Of Network Performance And Quality As Business Transitions To  Managed Services In Both The Rollout & Operational Environments
• Multi-Layer  Analysis Of Network Performance & Quality
• Liaise Consistently With Network Group Stakeholders To Maintain Acceptable Levels Of Network/Service Performance, Availability And Quality
• Definition Of  Local, Regional And Industry Specific Measurement Indices/ Metric In Collaboration With Relevant Stakeholders In Network Group
• Accurate Reporting Of Network KPIs To Both Internal (NWG, CS,CR Etc.) And External Stakeholders (Regulators)
• Liaise With Other Network Department (Operations, Planning And Implementation) 
• Manage And Maintain Collaborative Relationships With Internal Stakeholders 

Job Condition

• Normal MTNN Working Conditions
• May Be Required To Work Extended Hours 
• International And National Travel
• Experience & Training

Experience:

• 8 Years’ Experience Which Includes:
• 5 Years’ Work Experience In IP/PS Core Preferably In A Mobile Company
• 3 Years’ Experience In Performance/Quality Assurance/Planning Of Core PS And/IP Transport
• Sound Knowledge Of IP Protocols And PS Core For Telecom Grade Service
• 2 Years Managerial/Supervisorial  Experience

Training:

• PS Core Architecture And Planning
• IP/MPLS Training And/Or Certification
• IP Signaling
• Network Performance And Statistics
• Vendor And Experts Management

Minimum Qualification BEng, BSc, BTech Or HND

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Summary

Company

MTN Nigeria

Job Level

Manager (Staff Supervisor/Head of Department)

Location

Lagos

Specialization

Information Technology

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

7 - 10 years

Application Deadline

1 week from now

Apply for this job